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Refund policy

Return & Refund Policy

If something isn’t right, we’re here to help.

Standard returns are not permitted at this time.

Defective or Damaged Items

If your item arrives defective or damaged, you do not need to return it.

Instead:

• Contact us orders@bornofdiscipline.com within 2 days of delivery
Provide photos showing proof of the damage or defect
Once approved, we will process your full refund

You may keep or dispose of the item after approval. If you would like a replacement, you are welcome to place a new order.

Incorrect Items

If you receive the wrong item, the same process applies:

• Contact us within 2 days of delivery
Provide photos of the item received
Once approved, we will issue your refund

You can then place a new order for the correct item if you choose.

Items sent back without first receiving approval from BOD, will not be accepted.

Exchanges

No exchanges are accepted.

Refunds 

We will notify you via email if/when your refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Further questions?

For any further questions about returns or refunds, please contact us at:
orders@bornofdiscipline.com.